Refund policy

Return & Refund Policy — Tehzeeb Collections

At Tehzeeb Collections, customer satisfaction is important to us. We carefully inspect and pack our jewelry to ensure it reaches you in excellent condition.

Damaged Products

If you receive a damaged or defective product, we offer a replacement after verification.

To request a replacement:

- Contact us as soon as possible after receiving your order.

- Provide your order number.

- Share clear pictures or a video showing the damage.

- Our team will review your request and arrange a replacement if the damage is confirmed.

Non-Returnable Products

We do not accept returns or exchanges for change of mind, personal preference, or incorrect customization details provided by the customer, except where required by applicable law.

Customized Jewelry

Personalized items, including name bangles, necklaces, rings, and lockets, cannot be returned simply because the customer has changed their mind.

Refunds

Refund requests for verified damaged products will be reviewed if a replacement cannot be arranged, in accordance with applicable consumer laws.

For replacement requests or assistance, please contact Tehzeeb Collections through our website's WhatsApp chat button.

Thank you for shopping with Tehzeeb Collections!